Snow has already started to fall in some northern areas, and more precipitation is expected this week in those same
regions. Make sure you're ready for the first snowfall. If you haven't done so yet, prepare your equipment without delay (log into each of your
tablets).
Here are some essential points to kick off the winter season on the right
foot:
Pre-Departure Checklist:
Client Activation: Ensure the 4 necessary conditions for an active client are met --> Click Here
Mobile Users: Create a mobile user for seamless tablet connection --> Click
Here
FolloTrac Tablet Training: Become proficient with your FolloTrac tablet by watching our instructional video --> Click Here
Routing Verification: Ensure that your routes are properly included in the geocodings --> Click Here
⚠️ Dry Run Test: Before the storm hits, perform a
dry run test to ensure all your tablets are operating smoothly. This proactive step helps prevent any hiccups when it matters most. If you can't conduct a full test, make it a point to power up and briefly run through each tablet's functions to verify they're ready for action.--> Click Here
Operational Clarifications:
Staking/Marking vs. Snow Removal:
Understand the key difference between these two modes to optimize your field management.
Staking/Marking Modes:
1. By Nearby Contracts
Without tracing
The % doesn't increase
Once the contract is completed, it disappears from the map
2. By Route
With tracing
The % doesn't increase
Once the contract is completed, it disappears from the map
Snow Removal Mode:
A tracing is visible
The percentage increases gradually
Once the contract is completed, it changes from yellow to green
Communication Optimizing:
Automated Alerts/Notifications : Learn how our automated service can efficiently and cost-effectively re-engage your non-responsive clients.
To
avoid manually following up with each client who has not confirmed their subscription after your initial notification — typically about 15% of your clientele — our automated solution is at your disposal. We offer to carry out this operation in bulk for only $0.05 per number, targeting only those who have not responded (numbers in orange). You have until Monday, November 13th to submit your request by opening a ticket with Customer Service at assistance@follosoft.com. The campaign will be launched on Wednesday, November 15th.
Our customer service team is ready to accompany you in your efforts. For assistance, you can easily schedule an appointment by clicking the button below.
